What does 2-1-1 do during a disaster?

• Provides callers with important and relevant information on resources that are available
• Manages and tracks available resources
• Provides volunteer and donation referrals and information
• Offers information for coordination of services – United Way 2-1-1 knows what organizations are providing what kinds of services, when and for whom
• Maintains up-to-date information through collaboration with emergency management and disaster response agencies whether local, state or federal.

What resources might 2-1-1 connect me with during a disaster?

• Missing persons tracking
• Information on road conditions
• Sheltering, meals and goods available
• Health services
• Debris clean-up and removal
• Traveler’s aid
• Displaced pet information
• Counseling and mental health service
• Other resources that are related to the particular disaster