COVID-19: Where to Turn

United Way is here to help through the uncertainty and times ahead. Through United Way 2-1-1 and the coordination with more than 30,000 programs and services across Missouri and Southwest Illinois, we are on the front lines to determine where resources are most needed. Our management team is closely monitoring the developments of COVID-19 in our region and across the nation to ensure the safety of our staff, volunteers and the people we serve.

Missouri residents: For general questions about COVID-19 and Missouri’s response, contact 877.435.8411 or visit health.mo.gov

Illinois residents: For general questions about COVID-19 and Illinois’ response, contact 1.800.889.3931 or visit dph.illinois.gov

We encourage you to review these recommendations from the Centers for Disease Control for reducing the risk of COVID-19 infection for yourselves and others.

Numbers To Know: Missouri & Illinois COVID-19 Resources

United Way 2-1-1 compiled a snapshot of federal, state and community agencies providing assistance in all or parts of Missouri and Illinois. 

Download the 2-1-1 app and search for COVID to view resources and frequently asked questions:

Download for iOS
Download for Android

COVID-19 Resources

Food Services

Missouri
  • Missouri Department of Social Services
    Extend Food Stamp/SNAP certification periods by six months for those re-certifications coming due in March, April and May. This action prevents Food Stamp benefits from ending during the COVID-19 pandemic. DSS is also currently waiving all work requirements for able-bodied adults without dependents through the end the federal emergency COVID-19 declaration.
    Pandemic Food Stamp/Supplemental Nutritional Assistance Program (P-SNAP) benefits.  This means all households currently eligible for SNAP will receive the maximum amount for the household size.  This P-SNAP benefit increase will automatically be added on the normal date the recipient receives their SNAP benefit for the month of April. P-SNAP families with children eligible for free or reduced-price lunch in all Missouri school districts that close at least five consecutive days will get a Pandemic EBT (Electronic Benefits Transfer) (P-EBT) card benefit for March, April and May.
  • Saint Louis Public Schools offering free meals.  Meals will be available for carry out only Mon. -Fri. – 8:00 a.m. to 12:00 p.m. Please see link for locations to pick up meals.
  • Where kids can get free meals in St. Louis, Metro East
  • St. Louis stores set aside hour for shoppers 60 and above and for people with compromised immune systems
  • St. Louis Area Foodbank resources for food pantries and distribution events nearby
  • St. Charles school lunches pickup locations at Blackhurst and Monroe elementary schools
  • Aging Ahead Frozen Meal, Nutritional Supplement and Incontinence Supplies Delivery. Franklin, Jefferson, St. Charles and St. Louis Counties in Missouri. Individuals 60+. For frozen meal delivery call 636-207-4209. For nutritional supplements and incontinence supplies delivery call 636-207-1323.
  • St. Louis County libraries offering drive-thru meals on Mondays, Wednesdays and Fridays

Illinois
  • Illinois Department of Human Services
    Extend Food Stamp/SNAP certification periods by six months for those re-certifications coming due in March, April and May. This action prevents Food Stamp benefits from ending during the COVID-19 pandemic. DSS is also currently waiving all work requirements for able-bodied adults without dependents through the end the federal emergency COVID-19 declaration
    Pandemic Food Stamp/Supplemental Nutritional Assistance Program (P-SNAP) benefits. This means all households currently eligible for SNAP will receive the maximum amount for the household size. This P-SNAP benefit increase will automatically be added on the normal date the recipient receives their SNAP benefit for the month of April. P-SNAP families with children eligible for free or reduced-price lunch in all Illinois school districts that close at least five consecutive days will get a Pandemic EBT (Electronic Benefits Transfer) (P-EBT) card benefit for March, April and May.
  • East St. Louis School District – grab and go student meals on wheels
  • Where kids can get free meals in St. Louis, Metro East
  • Project Compassion, NFP in partnership with Living The Word Church presents Lunch Time
  • McAlister’s Deli in Carbondale to offer free sack lunch to students
Rental & Utilities Assistance

Missouri
Illinois
National
  • Charter is offering free access to internet for households with children
Unemployment & Small Business Services

Missouri

Illinois

National
Student Services

Missouri
Illinois
National
Health & Wellness Services

Missouri
Illinois
National
  • NAMI COVID-19 Information & Resource Guide
  • CDC guide on managing anxiety and stress during this time
  • Walgreens Senior Day is every Tuesday. Seniors 55+ will receive 30% discount off online or in-store purchases
  • NAMI answering voicemails and emails 24-48 hours after receipt
  • Medicare Telehealth HotlineThis hotline was established for seniors who cannot get treatment from their regular doctor and want to avoid going out in public.  We are also available to answer your COVID-19 questions and concerns. All services are covered by Medicare. There are no out of pocket costs for patients.
  • SAMHSA Disaster Crisis Line: Call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.
  • Worldwide COVID-19 Testing Sites search
Other Services & Resources

Missouri
  • St. Louis City parking tickets suspended to prevent spread of virus and economic hardship
  • Stray Rescue is opening its doors as a pet food pantry
  • United 4 ChildrenIn this time of crisis, childcare providers may lose access to items critical to basic needs. This includes but is not limited to: food, diapers, health and hygiene supplies. Due to this issues, we are leading basic needs coordination for childcare programs and the families who rely on them. 
    • Life is changing drastically and children are in the midst of the chaos. United 4 Children is here to help children thrive. Using a strengths based approach, we can provide expert coaching to support the child’s health and well-being. The process is as followed: Contact United 4 Children at mychild@united4children.org and fill out a google form, the United 4 Children team will customize child-specific plan and match the family or child with expert coaching, coach in 30 minute sessions while providing play kits.
  • St. Louis County Library partnered with St. Louis Area Diaper Bank to provide drive-thru diapers at four library branches every Friday, starting April 3
  • Donation Opportunity:  Missouri Faith Leadership Council Food and Cleaning Supply Donation Opportunity. Donate Food and cleaning supplies to St. James AME, Deliver donations of food and cleaning products to St. James AME, 4301 St Ferdinand Ave, St. Louis, MO 63113. (use the side door.) Mon-Fri – 10:00am to 5:00pm. Donated items are being boxed up and delivered to families in need.
  • Coronavirus FAQ Metropolitan Congregations United Training for Senior Citizen Outreach. Coronavirus FAQ Metropolitan Congregations United Training for Senior Citizen Outreach. Metropolitan Congregations United (MCU) has developed phone banking and training for congregations to reach out to seniors throughout the region. They are providing Zoom training to congregations and using the phone banks to connect seniors to services, such as meals on wheels and the United Way. Email Jai@mcustl.com for Information
  • St. Louis Hand Washing Stations
  • City of St. Louis Treasurer’s Office compiled a list of resources
  • St. Louis Gives. COVID-19 Response funds to donate to. Individuals can apply for assistance with The Gateway Resilience Fund and RAC Artist Relief Fund
  • St. Louis Serves is a website with a list of organizations that people can donate to. Organizations can apply to be added to the website.
Illinois
  • All Illinois Department of Human Service offices are closed until further notice. Individuals can apply for benefits or access their current case on the website at ABE.Illinois.gov or telephone at 1-833-2-FIND-HELP.
National
Other Languages (en Español)
  • For instructions on asking for an interpreter at regional/state hotlines and a compilation of CDC guide translations in multiple languages, visit the International Institute’s news page.
  • Additionally, the CDC has an entire website available in Spanish. Immigrants Rising has put together a list of resources for undocumented individuals.
  • If you are a fellow nonprofit organization, you may find this resource from the Nonprofit Finance Fund useful.
  • Finally, the Immigrant Service Provider Network is compiling a shared folder with community resources that will be updated regularly as new information becomes available.
  • CDC has released ASL videos regarding COVID-19
  • Missouri Department of Labor common unemployment questions (videos with closed captioning)
  • Compass Health Crisis Hotline
    For Spanish Speaking Individuals (Para Español, por favor llame al 636.445.7177)
en Español

We will update this page as new information is available.